Support

We're here to help! Get support for My Next Service.

Contact Support

Email Support

support@mynextservice.com

We typically respond within 24 hours

Phone Support

Available for customers with active subscriptions

Monday - Friday, 9 AM - 5 PM MST

Frequently Asked Questions

How do I reset my password?

On the login screen, click "Forgot Password" and follow the instructions sent to your email.

How do I enable location tracking?

Go to iOS Settings → Privacy & Security → Location Services → My Next Service and select "While Using the App" or "Always" (for background tracking during work hours).

How do I request a reschedule?

Customers can request reschedules through the app by viewing their upcoming job and tapping "Request Reschedule". Managers will be notified to approve or deny the request.

How do I add team members?

Administrators and managers can invite team members through Settings → User Management → Invite User. The invited user will receive an email with setup instructions.

Can I use the app on multiple devices?

Yes! Your account syncs across all devices. Simply log in with your email and password on any iOS device.

How do I cancel my subscription?

Contact support at support@mynextservice.com to discuss cancellation options. We'll work with you to export your data before closing your account.

Feature Requests

Have an idea for a new feature? We'd love to hear from you!

Email your suggestions to feedback@mynextservice.com

System Status

All systems operational

Last updated: 4/23/2026, 3:24:16 PM